**Job Title: Business Development Coordinator (BDC) - Kufleitner CDJR of Boardman**
**Location:** Boardman, Ohio
**Company:** Kufleitner CDJR of Boardman
**About Us:**
Kufleitner CDJR of Boardman is a trusted Chrysler, Dodge, Jeep, and Ram dealership serving the Boardman, Ohio area.
Our commitment to providing exceptional vehicles and top-notch customer service has made us a premier destination for car enthusiasts.
We are currently seeking a dedicated individual to join our team as a Business Development Coordinator (BDC).
**Position Overview:**
As a Business Development Coordinator (BDC) at Kufleitner CDJR of Boardman, you will play a pivotal role in fostering customer relationships, handling incoming inquiries, and ensuring our customers have an exceptional experience.
This position is instrumental in driving our dealership's success.
**Key Responsibilities:**
- Promptly respond to customer inquiries via phone, email, and chat.
- Cultivate and maintain strong relationships with both potential and existing customers.
- Schedule appointments for customers to visit our dealership.
- Provide comprehensive information about our CDJR vehicles and services.
- Maintain accurate records of all customer interactions in our CRM system.
- Collaborate effectively with our sales team to ensure seamless customer experiences.
- Assist in marketing and promotional activities to generate leads.
- Monitor and diligently follow up on leads to maximize sales opportunities.
- Continuously enhance product knowledge to better serve customers.
**Qualifications:**
- Exceptional communication and interpersonal skills.
- A customer-centric approach with a passion for delivering outstanding service.
- Proactive and capable of working both independently and as part of a team.
- Strong organizational and time management abilities.
- Proficiency in using CRM software and other communication tools.
- Previous experience in a BDC role or customer service is advantageous.
- Knowledge of the automotive industry is a plus.
- High school diploma or equivalent; some college education preferred.
**Why Kufleitner CDJR of Boardman?**
- Competitive salary and performance-based bonuses.
- Comprehensive training and development opportunities.
- Employee discounts on vehicles, parts, and services.
- A supportive and collaborative work environment.
- Opportunities for career advancement within our dealership.
- Medical, dental, and retirement benefits package.
- Involvement in community engagement and activities.
Join the Kufleitner CDJR of Boardman team and be part of our ongoing commitment to excellence in the CDJR dealership industry.
If you're a motivated and customer-focused individual with a passion for cars, we encourage you to apply!
**How to Apply:**
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and why they are the ideal candidate for the BDC position at Kufleitner CDJR of Boardman.
Hourly rate is commensurate with experience.
Kufleitner CDJR of Boardman is an equal opportunity employer that values diversity and is dedicated to creating an inclusive environment for all employees.
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