Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Compensation
$18.
00 - $20.
00 per hour based on experience plus performance bonus
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
Health, Dental & Vision Insurance
401K with Employer Match
Paid Time Off
Paid Training
Employee Pricing on New Vehicles
Free Access to the Preston Auto Fitness Center
About Us
Automotive News Top 150 Dealer Group
Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands.
We are the area's largest dealer group selling more than 10,000 vehicles/yr.
! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere.
We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations.
At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company.
In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
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