Inside Sales Representative

For 99 years, Schaedler Yesco Distribution has been a proud local, family, and employee-owned leader in the electrical distribution industry.
At Schaedler Yesco, we believe it is our team and our culture that drive our success.
As a member of the SYD team, you will be eligible for: Participation in our Employee Stock Ownership Program (ESOP).
You will be a part-owner of the business! Monthly and end-of-year bonuses not based on personal metrics or goals.
A generous and competitive PTO package.
Health, dental, and vision insurance.
Both vision and health are paid for by the company.
An unmatched environment of collaboration, team work, and shared success.
The Insides Sales Representative plays an important role in supporting our goal of creating lasting value for those we serve by servicing our customer’s needs and offering connected solutions.
The position is responsible for offering our products and services to businesses or individuals throughout the construction, industrial, commercial, institutional, and government markets, both in-person and virtually.
You will work closely with our sales and operations teams to deliver customer experiences that promote and support our products and services while meeting customer expectations.
The Inside Sales Representative promotes our culture, The SYD Way, and our core values to all those they serve.
Essential Functions: Provide information on products and services Assist customers with product selection and application Share information as it relates to the SYD credit policy, various delivery options, in-house services, and training events Provide feedback on accurate product availability and delivery information Manage bid opportunities via the bid follow-up process.
Responsible for oversight of products on bid and/or sales orders, including but not limited to purchasing from vendors and/or manufacturers, resolving customer problems, communicating lead times, ensuring delivery of orders, and processing credits Work directly with vendors to obtain special pricing, when applicable.
Grow sales and gross margin Utilize vendor websites for product searches, pricing, availability, and cut sheets.
Review and manage daily reports and queues to maintain accurate prioritization and necessary follow-up on bids, open orders, and credits Manage all inbound and outbound communications in a professional and timely manner Properly maintain a daily schedule, e-mail, and voicemail to reflect current activities.
Work with Outside Sales to keep account pricing relevant and contact information up-to-date Pursuit of continuing education related to Schaedler Yesco Distribution products, services, and solutions.
Competencies: Strong verbal and written communication skills.
Ability to provide pre-emptively timely and accurate communication to customers regarding orders, questions, and concerns.
Collaboration with vendors and other Schaedler Yesco Distribution departments, as needed, to meet the customer's needs.
Excellent time management skills with a proven ability to meet deadlines.
Ability to maintain confidentiality of sensitive and/or customer-related information.
Excellent interpersonal skills with good sales and negotiation tactics.
Ability to prioritize work based on customer need(s).
Proficient with Microsoft Office or related software.
Education and Experience: Previous experience working in electrical sales or electrical distribution is required.
Must have experience utilizing Microsoft Office products.
Previous experience utilizing Eclipse software is preferred.